Since https://designmitra.store offers non-tangible irrevocable goods, we do not issue refunds once the order is accomplished and the product download is available and accessible via mail or download. The nature of digital media means that once you have downloaded a product, there is no way to ‘return’ it. Therefore, all payments on this website are non-refundable, and any request or dispute will be rejected without any communication.
As a customer, you are responsible for understanding this upon purchasing any item on our site. There will be no refund if the product or service is downloadable or usable online in real time and our records show that the product or service has been downloaded or used through our system.
We stand behind our products, and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download, we generally offer no refunds. Still, we recognize that exceptional circumstances can occur with regard to the nature of the product we supply.
It may happen that you experience problems while downloading or unzipping the product. Claims regarding such issues must be submitted within 24 hours. If you do not properly contact us within this period, you agree that we may construe silence as a successful download of the product, with no further right to redress or refund for a “download issue” reason.
If you are unable to unzip the product, please contact us immediately. We will be happy to mail you the product for download. Please contact us at santoshyelisala111@gmail.com